Serving users, empowering teams

Skills and experience.

Research

  • Generative and evaluative research

  • Quantitative & qualitative research

  • Usability and A/B testing

  • Heuristic evaluation

  • Survey planning & implementation

  • Interview planning & implementation

  • Moderated & unmoderated testing

  • Research share-out

Strategy & process improvement

  • Product & research roadmap planning

  • Ideation & prioritization facilitation

  • Idea refinement & implementation support

  • Team operations process improvements

ResearchOps

  • Participant recruitment

  • Requirements gathering

  • UX research practice building

 

Tools.

Cross-functional & strategy

  • Figma Suites (Figma, Figjam, Figma Slides)

  • Miro and Mural

  • Adobe Creative Suite Applications

  • Google Suite and Microsoft Suite

Research

  • Survey design: Survicate, Google Forms, OptimalWorkshop,
    Survey Monkey, Qualtrics

  • Insights analysis: Dovetail

  • Analytics: Holistics, Amplitude, Google Analytics

  • Repository and team operations: Notion, Confluence